membership

As forensic mold consultants, our job is to give you personalized recommendations tailored to your situation, and to do that well, we need to understand your case deeply. Context is everything in this work.

We review your inspection reports, photos, videos, test results, and documentation to build a complete profile of what's actually happening. Whether you're dealing w/a sick home that needs remediation or searching for a healthy property to purchase, this investigative work is what allows us to give you informed opinions based on your specific circumstances.

Peter, our lead investigator, dives deep into your reports, and we both review everything before meeting with you, so you have two experts analyzing your case. This work happens behind the scenes and is what helps you feel confident and informed before making decisions, so you know what to expect and can avoid costly mistakes that leave people feeling regret and financial strain.

The 1st hour of casework is included. Beyond that, time is billed at $200/hour as needed. If you're uploading extensive reports or data, expect this time to be used. We require 5 business days notice for uploads so we have time to review before your session.

Your intake is typically scheduled within 1-3 weeks. If you need to get in sooner, Emergency sessions are available to you inside membership (Monday-Friday) for true urgent situations like active water events or situations that cannot wait.

We totally understand the pressure of tight timelines. If you're already in the middle of a transaction, have contractors lined up, or are trying to compress months of work into weeks, you can absolutely work with us, but it requires joining the Membership and booking the appropriate session type. Yes, that includes the $999 membership fee, and if you need immediate guidance, that means also booking an Emergency Session at $325.

We know that might feel frustrating when you're in panic mode. But this structure exists for you. It ensures you get consistent support from people who aren't burned out or double-booked. And it means we're not abandoning our existing members who trusted us first to accommodate new urgent requests.

It really depends on the person, the size of the project, and where they are in the timeline when they start with us. Most clients who are just beginning, especially those needing an inspection referral, typically use their intake, one hour of casework, and a 30 minute strategy session just to get through the inspection phase. From there, we usually meet at least two to three more times before and during remediation, and a session again after for post remediation verification. There may also be an emergency call if any complications arise.

Some clients continue working with us afterward to maintain their homes or to navigate the emotional recovery phase, moving out of hypervigilance and back into balance. Others return months or even years later when they move or begin a new project.

For individuals buying homes, the timeline also varies. Optimally, they begin working with us before they even start looking so we can help them build their team and move through each step carefully, since it requires a good amount of preparation. That usually includes the intake, sessions to build their team, and 30 minute strategy calls to review multiple inspections and data as the contingency period unfolds, then to prepare for closing and moving. This process often spans three to six months, averaging about four to five calls. Buyers may also need an emergency call if a complication arises during the contingency period, since those windows can be time sensitive.

This is exactly why our membership is structured the way it is, because every case unfolds differently, but these are some general timelines to give you a realistic sense of what to expect.

Unfortunately no, email or DM support isn’t included. Mold consulting really depends on conversation and context, it’s through live dialogue that we can listen, ask questions, and piece together what’s happening in your home and with your health. Every situation is so unique, and quick message exchanges can easily leave out important details or create confusion about next steps.

Our calls are where we can give you our full attention and provide guidance that truly fits your needs. This also helps us manage time carefully so every member receives thoughtful, personalized support. The only exception is for quick scheduling questions, though most of that is handled automatically now.

We guarantee one Class 3+ mold inspector referral within the United States. While we understand the appeal of working with someone local, location isn't our primary focus, expertise is.

Here's why that matters: This level of inspectors represent less than 3% of all inspectors nationwide. These are professionals with advanced training who operate at a level most people never encounter through typical local searches. But even within these classes, inspectors have different areas of specialty: some focus heavily on building science and mechanical systems, others on forensic microbial investigation, construction analysis, or moisture intrusion. That's why your intake is critical: we need to understand your specific situation so we can match you with an inspector whose expertise aligns w/what your case actually requires.

The inspectors in our network travel regionally to serve clients because their specialized skills are in high demand. In some cases, we may have an inspector within your state (TX, FL, CA, VA, NY, PA, MD, MN, NY, NJ to name a few) but it's not guaranteed. What is guaranteed is that you'll be connected with someone whose particular strengths match your needs, someone who has the skills to find what others miss, even if they're not right down the street.

If we've already met with you and determine you need an inspector referral, that drops within 48 hours of joining inside the library along with the relevant blueprints and guides that coincide with your specific project phase.

If we haven't met yet, we'll need to meet during your intake first so we can understand your case, create a risk profile, and match you to a fitting Class 3 or 4 inspector.

This is our internal classification system for helping clients understand the skill levels within the mold inspection industry. It's not an official industry standard, it's a teaching tool we use to guide your vetting process.

Class 1 and 2 inspectors (about 97% of the industry) typically perform basic visual assessments and air testing. They're appropriate for straightforward situations like insurance claims or known water damage. Cost range: $300-$3,000.

Class 3 inspectors (about 2.5% of the industry) are Indoor Environmental Professionals with deep knowledge of building science, HVAC systems, and indoor air quality. They usually spend 4+ hours at your property and provide detailed forensic investigations. This is the level we typically recommend for mold-sensitive individuals or when you need someone who can find hidden issues others miss. Cost range: $4,000-$6,000+.

Class 4 inspectors (about 0.5% of the industry) are building scientists, engineers, and forensic specialists with advanced credentials. They focus on identifying root causes to prevent future issues and are ideal for cases where no one else can find the source, complex mechanical or moisture problems, or litigation support. Cost range: $6,000+.

No, but we absolutely give you the tools, frameworks, and interview templates to search and conduct preliminary interviews yourself. This ensures you're actively involved in the process and understand who you're hiring.

If you want a more technical vetting, for example, reviewing a remediator's proposal, assessing their methodology, or verifying their competency, we handle that using your investigative casework time. We don't do the legwork of calling companies, but we do provide expert analysis of the options you're considering.

Yes, we do work with clients on home purchases, but optimally, we need to begin working with you before you start actively looking. There are multiple phases that need to happen first: building your team, learning how to assess properties, identifying red flags in listings, and knowing how to navigate inspections during the buying process.

Our role is to give you structure, guidance, and a clear timeline of what needs to happen and when. You will be doing the execution. This is why it's not something that can be done in a few days. It takes time to prepare properly.

As a member actively making offers, we can review inspection reports and help you gauge the severity of any findings. We often catch things that general home inspectors miss, downplay, or sanitize when it comes to mold and indoor air quality issues. But it's important to understand our scope: we are Forensic Mold Consultants, not building or construction consultants. Our expertise is mold, contamination, moisture intrusion, and indoor air quality—not structural engineering, electrical systems, plumbing, or general home inspection concerns.

We highly recommend our Home Check© Bundle as a starting point. Three months of library access (which includes all 9 guides in Home Check Complete) is included in your membership, or you can purchase it outright and keep it forever.

No, we don't provide general home inspector referrals. However, we can teach you how to interview and vet them yourself. We've included two guides in our Home Check© series that are built to help you understand what to look for, how to find qualified inspectors, and an entire vetting guide for interviewing them effectively.