1:1 Consulting with
PJ & Peter Harlow.

It makes total sense to hope that one “quick advice” call will be enough, most ppl who find us are overwhelmed, not ready to over‑commit, and just want to feel safer about their next step.

But if you’re here, it usually means the situation is big enough that it will take more than a single conversation to truly solve. Every decision you make in a mold project is a health decision, a house decision, and a financial decision at the same time, and nothing about that is generic. One question at this stage almost always creates more questions, because what’s “right” for you depends on your body, your exposure, and your home.

Our work is forensic by design. We move in baby steps on purpose: we do something, come back and regroup, then do the next thing and regroup again. On a single project, we may meet with a client six or more times. The first call is often the most eye‑opening, because most people have no idea what they’re about to embark on or what it actually requires to consult on a project like this.

One call simply can’t deliver all the comfort and clarity you’re craving, because this is a process, not a single moment.

To guide you responsibly, we have to really get to know your case, your health picture & your house, your reports & timelines, what’s already been done, and what you’re facing now, and then walk w/you thru the steps. A one‑time session would give you one piece of the puzzle, not a path forward.

That’s why we don’t offer one‑time sessions. We built onboarding as the starting point that actually works: a structured, forensic intake and investigation that lets us slow things down and build guidance specific enough to carry you through, instead of leaving you with a single call and an unsolved problem.

Absolutely. This is one of the most important things we do.

We work with clients who are mold-conscious and want to understand what they're actually walking into from a health, moisture, contamination, and indoor air quality standpoint.

This is a structured, multi-phase process where we help you:

1. Build your A-Team (inspectors, specialists, etc.)

2. Review listings and properties through a risk-based lens

3. Understand what to look for and what to avoid

4. Know what to do, when to do it, and how far to go at each stage of the buying timeline

5. Review inspection reports, photos, video, and data with you to assess risk and severity

We work virtually. We do not go into the home.

Our role is to help you process what you're seeing, understand what matters, identify potential red flags, and help you understand what's serious, what's manageable, and what needs more information.

We are working off the data available at each stage. That means we're helping you interpret and prioritize what's in front of you, not uncover every possible condition within a home.

This is why our approach is layered and sequenced. We gather and evaluate as much information as possible before an offer is made, so that when you do move forward, you're doing so with stronger context and preparation.

You're the one making decisions and taking action. We're there to support how you think through the process and how you evaluate what's in front of you.

As part of this process, you'll also have access to our full Home Check© system, which includes nine in-depth guides you can reference between sessions, so you have something to rely on outside of calls.

As early as possible. Ideally, 3 to 6 months before you begin actively looking.

We know that sounds like a long runway, but here's why it matters: this process doesn't start with the house. It starts with you.

We take buying a home very seriously. It is the most expensive purchase you’ll ever make in your lifetime, and if you're doing it with a health condition or a history of toxic exposure, the stakes are even higher.

There are so many variables that shape how we approach your search, & most of them have nothing to do with the property itself. What's your health history? Are you still in a toxic environment? Because that adds an entirely different layer of stress to the timing, planning, and coordination. What does a "healthy home" actually mean to you? Is it all about mold, or are you also thinking about EMFs, VOCs, air quality, building materials? What climate are you buying in? What's your budget flexibility? Are you looking for high performance, or do you just want to make sure you're not walking into a money pit? How much do you already know, and how much do you need to learn before you're ready to evaluate properties with confidence?

All of that matters. And all of it comes out during onboarding.

We conduct a forensic investigation into your case so we can understand your health, sensitivities, past exposures, goals, and environment before we ever look at a single property. That foundation is what allows us to personalize how we approach your search, bc none of this work is generalized. What may be a reasonable home for one person may not be appropriate for another depending on their health, their sensitivity level, and what they're coming out of.

Beyond the health piece, the most important strategic work also happens before you ever make an offer. This includes building your team, learning how to assess properties through a risk-based lens, and understanding how to move through each phase of the buying process w/clear expectations and feeling in control.

Most people don't realize any of this, and that's completely understandable. The way home buying is traditionally structured doesn't leave room for this kind of preparation, so it makes sense that most people reach out once they're already touring homes, under contract, or in their contingency period.

We can still help in those situations, but we want to be upfront: our process is not built for rushed timelines. Onboarding appointments are typically booked out 1-2 weeks, and we require a full week to review your data before we meet. That's the baseline.

When someone comes to us mid-contingency, the math gets tight very quickly, and the cost goes up because we're working on an expedited basis, which means shifting time and attention away from clients who planned ahead.

None of that is said to make anyone feel bad. We understand. But we also owe it to you to be honest about what that experience looks like versus what it looks like when you give yourself the time upfront.

So if you have the luxury of time, use it. This process covers a lot of ground. We've condensed years of material into something you can move through in months, but that still takes time to absorb, apply, and build on. Two weeks is not enough. Give yourself the room, and you'll feel the difference when it matters most.

Yes, we can. But we want to be transparent about what that looks like so you can make an informed decision.

Our onboarding process was designed to unfold over time. It includes a forensic investigation into your health history, a detailed Zoom intake, and a full review of your data, all before we ever start evaluating a property with you. That process typically requires one to two weeks just to get your onboarding appointment on the calendar, plus a full week for us to review everything before we meet.

When you're already in contract or in your contingency window, the work doesn't get smaller. There's still the same amount to do on both sides. The difference is that now everyone is working under pressure and serious time constraints, and the process that was designed to have room to breathe has to be compressed into days. That doesn't make it impossible, but timing becomes everyone's biggest obstacle at that point.

So here's how we handle that: you would onboard as usual, but your initial Zoom would likely need to be pushed out. In the meantime, the work still has to happen. Inspection reports, test results, property data, your full investigation, all of it still needs to be reviewed, and on a compressed timeline, that work moves to our expedited service. Expedited consultations are $225 for a half hour, and $500 per hour if the call runs longer. Expedited casework is priced separately. To give you a sense of scope, reviewing a home inspection and conducting an investigation takes a minimum of one hour. Full expedited rates are linked here.

We can absolutely work with you. We just want you to know what to expect so there are no surprises. And if the timing or assessment doesn't work for this particular property, onboarding now still sets you up beautifully for the next one.

Unfortunately no, email or DM support isn’t included. Mold consulting really depends on conversation and context, it’s through live dialogue that we can listen, ask questions, and piece together what’s happening in your home and with your health. Every situation is so unique, and quick message exchanges can easily leave out important details or create confusion about next steps.

Our calls are where we can give you our full attention and provide guidance that truly fits your needs. This also helps us manage time carefully so every member receives thoughtful, personalized support. The only exception is for quick scheduling questions, though most of that is handled automatically now.

It depends on the person, the project, and where they are in the process when they come to us.

Most remediation clients meet with us 4-6+ times from inspection through post-remediation verification. Complications can add sessions along the way.

For home buyers, the process typically spans 3-6 months and follows a similar rhythm, 4-6+ calls covering team building, inspection reviews, contingency strategy, and closing prep. Ideally they come to us before they even start looking.

Some clients continue working with us afterward, whether to maintain their homes or navigate the emotional recovery that often follows. Others return months or years later when life shifts again.

Every case unfolds differently. Onboarding is structured the way it is precisely because of that.

For home buyers, the timeline is longer by nature. Ideally they come to us before they even start looking. From there, the process typically spans 3-6 months and averages 3-4+ calls, covering team building, inspection reviews, contingency strategy, and closing prep.

Some clients continue working with us afterward, whether to maintain their homes or navigate the emotional recovery that often follows. Others return months or years later when life shifts again.

Every case unfolds differently. Onboarding is structured the way it is precisely because of that.

As your consultants, our job is to give you personalized recommendations tailored to your situation, and to do that well, we need to understand your case deeply. Context is everything in this work.

We review your inspection reports, photos, videos, test results, and documentation to build a complete profile of what's actually happening. This is what we call forensic investigation or “casework”.

Whether you're dealing w/a sick home that needs remediation or searching for a healthy property to purchase, this investigative work is what allows us to give you informed opinions based on your specific circumstances.

Peter, our lead investigator, dives deep into your reports, and we both review everything before meeting with you, so you have two experts analyzing your case. This work happens behind the scenes and is what helps you feel confident and informed before making decisions, so you know what to expect and can avoid costly mistakes that leave people feeling regret and financial strain.

We include one foresnic investigation when you onboard. So anything that you upload before your zoom meeting we look at.

After that, investigative time is billed hourly ala carte, as needed.

Yes. But there are a few things worth knowing before we do anything else.

If you have contractors lined up, a remediation already in motion, or you're trying to compress months of work into days, the first thing we may ask you to do is stop. Not to slow you down. Because moving fast without a clear forensic picture of what you're dealing with is how people spend a lot of money and end up right back where they started.

If you're not in a position to pause, or not open to the possibility of pausing for a few weeks while we get grounded, this may not be the right fit. We don't get pulled into someone else's urgency. That's not how we protect our clients, and it's not how we do good work.

For those who are ready to move forward thoughtfully, even on a faster timeline, here's what that looks like:

• Onboarding fee: $999 (standard for all new clients)

• Expedited session add-on: $250 to get you in ahead of our standard intake timeline

• Expedited casework rate applies to all follow-up investigation and support

A compressed timeline means compressed everything, and our pricing reflects that. It's also what allows us to give your case real attention without shortchanging the clients who trusted us first.

If you're ready, let's get you onboarded.

Your intake is typically scheduled within 1-3 weeks. If you need to get in sooner, Expedited sessions are available to you inside our private booking portal (Tues-Friday).

We guarantee one Class 3+ mold inspector referral within the United States. While we understand the appeal of working with someone local, location isn't our primary focus, expertise is.

Here's why that matters: This level of inspectors represent less than 3% of all inspectors nationwide. These are professionals with advanced training who operate at a level most people never encounter through typical local searches. But even within these classes, inspectors have different areas of specialty: some focus heavily on building science and mechanical systems, others on forensic microbial investigation, construction analysis, or moisture intrusion. That's why your intake is critical: we need to understand your specific situation so we can match you with an inspector whose expertise aligns w/what your case actually requires.

The inspectors in our network travel regionally to serve clients because their specialized skills are in high demand. In some cases, we may have an inspector within your state (TX, FL, CA, VA, NY, PA, MD, MN, NY, NJ, OK to name a few) but it's not guaranteed. What is guaranteed is that you'll be connected with someone whose particular strengths match your needs, someone who has the skills to find what others miss, even if they're not right down the street.

If we've already met with you and determine you need an inspector referral, that drops within 48 hours of joining inside the library along with the relevant blueprints and guides that coincide with your specific project phase.

If we haven't met yet, we'll need to meet during your intake first so we can understand your case, create a risk profile, and match you to a fitting Class 3 or 4 inspector.

This is our internal classification system for helping clients understand the skill levels within the mold inspection industry. It's not an official industry standard, it's a teaching tool we use to guide your vetting process.

Class 1 and 2 inspectors (about 97% of the industry) typically perform basic visual assessments and air testing. They're appropriate for straightforward situations like insurance claims or known water damage. Cost range: $300-$3,000.

Class 3 inspectors (about 2.5% of the industry) are Indoor Environmental Professionals with deep knowledge of building science, HVAC systems, and indoor air quality. They usually spend 4+ hours at your property and provide detailed forensic investigations. This is the level we typically recommend for mold-sensitive individuals or when you need someone who can find hidden issues others miss. Cost range: $4,000-$6,000+.

Class 4 inspectors (about 0.5% of the industry) are building scientists, engineers, and forensic specialists with advanced credentials. They focus on identifying root causes to prevent future issues and are ideal for cases where no one else can find the source, complex mechanical or moisture problems, or litigation support. Cost range: $6,000+.

No, but we absolutely give you the tools, frameworks, and interview templates to search and conduct preliminary interviews yourself. This ensures you're actively involved in the process and understand who you're hiring.

If you want a more technical vetting, for example, reviewing a remediator's proposal, assessing their methodology, or verifying their competency, we handle that using your investigative casework time. We don't do the legwork of calling companies, but we do provide expert analysis of the options you're considering.

No, we don't provide general home inspector referrals. However, we can teach you how to interview and vet them yourself. We've included two guides in our Home Check© series that are built to help you understand what to look for, how to find qualified inspectors, and an entire vetting guide for interviewing them effectively.